Frequently Asked Questions

The online doctor’s visits are typically complementary. With Strut, you will only pay for the prescription if you qualify after your medical consultation. If after checking out, the doctor identifies that you are not a good candidate for treatment, you will not be charged. If you decide to transfer your prescription at any time to a non-preferred pharmacy of Strut Health, then you will be charged a $40 physician consultation fee to your credit card on file. Customer service can provide additional details on our pharmacy network.

Our doctors generally review your information within one business day. If there is a delay, please contact us at care@struthealth.com so we are aware and can get you taken care of ASAP.

Yes, absolutely, Strut uses a network of preferred pharmacies for mail order but you can have your prescription sent to a local pharmacy of your choice too.

Strut is a digital healthcare company that provides medical diagnoses and discreet, affordable pharmacy solutions to life's embarrassing (yet common) problems, for both men and women. Strut makes it easy to access these solutions when it’s convenient for you, and from the comfort of your home. We all deserve to live our best lives.

Strut is a LegitScript accredited digital healthcare company. We are held to strict standards to ensure our U.S. licensed physicians treat you on a safe and secure PCI-compliant website.

Yes, absolutely. Strut uses medications from Verified-Accredited Wholesale Distributors (VAWD) and sources active prescription ingredients for compounds from reputable pharmaceutical vendors.

As of September 2024, we can ship to all states except for Arkansas.

It’s super simple. First, log in at StrutHealth.com. Then, fill out our medical questionnaire or submit images as needed to help us understand you, your concern, and your specific needs better. Our board-certified physicians will then review your answers and, upon approval, your medications will be discreetly delivered to your doorstep. Deliveries typically arrive within 2 business days once your physician has authorized your prescription.